Frequently Asked Questions

Q. How do you change your personal information?

A. Mark the information as 'Incorrect', and your chart will be flagged to be updated at your next appointment. 

Q. How do you confirm an appointment?

A. Go to appointment details page by clicking the appointment, and click the green 'CONFIRM' button. If the appointment is already confirmed, you will see 'CONFIRMED' in blue. 

Q. How do you change your password?

A. Go to Personal Information - Change Username and Password.